ULTRA ACTIVE TECHNOLOGY LIMITED

UAT^® has become one of the leading Video Conferencing solutions providers in Hong Kong. Bank of China, Citibank, Standard Chartered, The Government of he HKSAR, Esprit and Goldman Sachs are her customers. After adopting FLP^® Enterprise Management System, FLP^® Customer Service Manager, FLP^® Project Manager and FLP^® Diary Manage, UAT is surfing on a management express way. FLP^® is so handy that UAT^® is working in a paperless office. FLP^® offers true knowledge management where information can be shared and accumulated for easy retrieval on-line. Customer services and project management are so well organized that high efficient and low cost makes UAT^® more competitive and more profitable. The CRM function rendered by FLP^® Customer Manager is the key to success to the sales persons who can repeatedly refer to the sorted activities, e.g. sales call, quotation, project progress, meeting and contacts without delay. Productivity and efficiency are therefore high.

Mr PK Yu, CEO of UAT^® contributed his success to FLP^® and said, "'FLP^® allows UAT^® to serve a large number of reputable banks and listed companies which are all demanding enterprises for top-quality services. With FLP^®, UAT^® has doubled its profit with the same number of backoffice staff. Every additional headcount means increasing turnover and profit, not compensating inefficiency."

Customer Service Quick Response
All service price, warranty, effective date and contact person are in one place.

Serial Number Tracking
FLP^® Enterprise Management System allows to track a serial number from the onset to all attested events, e.g. service calls, renewed parts, swapping services, renewed warranty, RMA and model upgrades.

Controlling Receivables
There is no delay in accounts receivable information.

Inventory Control
Warehousing activities and stock quantity is always on-line.